Terms of Service

1. Introduction

1.1 You may access most parts of this Website without registering your personal information with us. However, some sections of this Website require registration to gain full access.

1.2 We reserve the right to update or modify these Terms of Service at any time by posting the revised terms on this Website. It is your responsibility to review this page periodically to stay informed of any changes, as they are binding upon your continued use of the Website. Specific provisions may be overridden by separate legal notices or terms presented on particular Website pages. If you do not agree to the updated terms after notification, you should discontinue use of the Website.

2. Order Process

2.1 You place an order by completing our online checkout process. During checkout, you will have the opportunity to review and correct your order details before submitting. Upon receiving your order, we will send an order confirmation email outlining the products ordered.

2.2 Our acceptance of your order occurs when the order status changes to "pending." We will email you a dispatch confirmation when your order ships. The purchase contract is formed at dispatch even if payment was processed earlier, except in cases where we notify you that your order is not accepted or if you cancel within the cancellation window.

3. Pricing

3.1 All prices are listed without VAT, as we are not registered for VAT.

3.2 Shipping fees and any additional charges related to packing, insurance, or carriage are calculated and displayed at checkout based on our pricing structure.

4. Payment

Credit Card:

To pay with a credit card, you must provide your full name (the name on the credit card must match the order recipient), card number, CVV code (usually a 3-digit number on the back of the card), expiration date, and billing information.

PayPal:

You may pay via PayPal, which also allows credit card payments without a PayPal account.

5. License to Use Website Content

5.1 You may print and download extracts from this Website for your personal use only, provided that:

No documents or graphics are altered in any way;
No graphics are used apart from accompanying text;
All copyright, trademark, and permission notices remain intact on all copies.

5.2 Except as stated above, all copyrights and intellectual property rights on the Website content (including photographs and graphical images) are owned by us or our licensors. Use of any content outside the scope permitted above is prohibited. If you violate these terms, your permission automatically terminates and you must destroy any downloaded or printed materials immediately.

5.3 No part of this Website may be reproduced, stored on another site, or included in electronic retrieval systems without our prior written permission.

5.4 All rights not expressly granted are reserved.

6. Website Availability

6.1 While we strive to keep this Website operational 24/7, we cannot guarantee uninterrupted availability. We disclaim liability for any downtime or unavailability.

6.2 Access may be suspended temporarily without notice due to system maintenance, failures, or circumstances beyond our control.

7. User Content and Conduct

7.1 Any content you submit or post on this Website, other than personal information protected by our Privacy Policy, is considered non-confidential and non-proprietary. We may use, copy, modify, and distribute such content for any purpose, commercial or otherwise.

7.2 You agree not to post or transmit any content that:

Is threatening, defamatory, obscene, indecent, offensive, discriminatory, abusive, or unlawful;
Violates the rights or privacy of others;
Contains malware, viruses, or harmful components;
Encourages conduct that is criminal or gives rise to civil liability.

7.3 Misuse of the Website, including hacking or unauthorized access, is prohibited.

7.4 We will cooperate with law enforcement or court orders to disclose information about anyone violating these terms.

8. Links to External Websites

8.1 This Website may contain links to third-party websites for your convenience. We do not control, endorse, or accept responsibility for these external sites or their content. Your use of them is at your own risk.

8.2 If you wish to link to this Website, please ensure your links do not misrepresent or imply any association.

9. Shipping Policy

Orders are typically processed within 1-3 business days. Shipping usually takes between 7-12 business days. Shipping fees are calculated and displayed during checkout based on your location and selected shipping method.

10. Returns and Refunds

You may request a return within 14 days from the date you receive your order. To be eligible for a return, items must be unused and in their original packaging.

Return shipping costs are the responsibility of the customer, except in cases where the item is defective, damaged, or incorrect. Refunds will be processed within 5-10 business days after we receive and inspect your returned items.

11. Order Cancellations

You may cancel an order within 12 hours of placing it. After this window, we cannot guarantee cancellation as orders may already be processed or dispatched.