Shipping Policy

Order Processing

At 【请替换：店铺名称】, we aim to process your order promptly. All orders are processed within 1–3 business days after payment confirmation. Orders made on weekends or holidays will begin processing on the next business day.

Please note that during peak shopping periods or holidays, processing times may be extended. We appreciate your understanding and patience.

Shipping Time

Once processed, your order will typically take 7–12 business days to arrive. Shipping times start when your order is shipped, not when the order is placed. Please be aware delivery times may be affected by weather, carrier delays, or other factors beyond our control.

Shipping Fees

Shipping costs are calculated and displayed at checkout based on your shipping address, chosen shipping method, and the size and weight of your order.

Shipping Destinations

We currently ship within the United States only. If you have questions about shipping destinations, please contact our customer service team.

Return Shipping

If you need to return an item, please act within 14 days of delivery. Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect. In those cases, we will provide return instructions and cover the return shipping expenses.

Refund Processing

After receiving and inspecting your returned item, refunds will be processed within 5–10 business days. Refunds will be issued to the original payment method.

Order Cancellations

Orders can be cancelled within 24 hours of placing them. Please contact us as soon as possible if you wish to cancel your order.

Tracking Your Order

Once your order ships, we will send a shipping confirmation email containing tracking information. Please allow 24–72 hours for tracking details to update.

Address Accuracy

Please ensure your shipping address is accurate before completing your order. We cannot change shipping addresses after an order has been fulfilled. Additional shipping fees may apply for re-shipment in case of undeliverable orders caused by incorrect or incomplete addresses.

Damaged or Lost Packages

If your order is damaged or lost during transit, notify us within 7 days of delivery so we can assist you promptly. Please have your order number and any supporting photos available.